Albany Auto Repair

1569 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
5

A totally accidental mis diagnosis cost us a bunch of money. After explaining our thoughts they are making it totally right. It's costing us a bit more money, but I am absolutely happy how stand up they are being. Recommend Crabtree to anybody, and we are customers for life. A bit spendy, but work done right. Clean and friendly too..

Thank you Peter. We always stand behind our work and I am glad we were able to prove it you that…Thank you Peter. We always stand behind our work and I am glad we were able to prove it you that day. Thank you for giving us a try.

- Crabtree Automotive, Inc.
5

I have been taking my car to the dealership for years for maintenance but this month I needed more than just an oil change as my car was approaching 90,000 miles. The dealership quoted me a price, told me they don't have "loaner" cars and I would have to rent a car for at least 2 days. I read reviews about Crabtree and decided to give them a call. I not only saved myself hundreds of dollars but I got personal attention as a customer which I never got before. They loaned me a car, even brought it to me. I was so impressed with the professional and courteous employees who went above and beyond to make the inconvenience of car maintenance a better experience. Thanks Justin, you were great!!

Teena, we are so happy you had an excellent experience here. This is what we strive for every customer who walks through the door!

- Crabtree Automotive, Inc.
5

Very thorough, excellent service. Justine explained everything in a professional manner. i was treated courteously.I got a ride with Devin back to the place I needed to be dropped off. He too, was very courteous. My car now runs like a dream.THANK YOU so much for being here, I will be back- hopefully just for routine maintainance!

Thank you Twila for taking the time to give us your review.

- Crabtree Automotive, Inc.
5

"knowledge +" If you have a mechanical problem or just regular maintenance, this is the place to go. Fair, honest & quick repairs. Will take you back home or to work, while repairs are being done. Highly recommend their services for all vehicles.

4

More than just courteous--friendly. More than just professional--brings advocacy.

Thank you Laurie for taking the time to give us your review and Survey. We truly appreciate it.

- Crabtree Automotive, Inc.
5

Work done on time and will documented.

5

When ever my vehicle needs anything or a regular service is due I always take it to Crabtree Auto. Matt and Justin are always ready with good sound advice. They are the most knowledgable service reps. I know. The work is always done in a timely manner with good results. Jerry

Jerry, thank you so much for your review. We love hearing back from Happy Customers!!

- Crabtree Automotive, Inc.
5

Always friendly staff that does a complete job. No hidden costs, everything quoted up front. Quality workmanship.

Thank you Clay! We really appreciate all the kind words.

- Crabtree Automotive, Inc.
5

I have used Crabtree Automotive for many years and they have always taken excellent care of my vehicles.I would recommend them to everyone!!Robin

Thank you so much Robin!!

- Crabtree Automotive, Inc.
4

I stopped in last week and am still waiting for a quote. Oops, I guess that I dropped thru the cracks.. Denise Goebel 541-971-8982

Denise, I truly apologize and will make sure Matt gets back with you today with your estimates. This will NEVER happen again!

- Crabtree Automotive, Inc.
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