Albany Auto Repair

5

Great timely service and staff.

Thank you Carol!

- Crabtree Automotive, Inc.
5

They went above and beyond and I am so grateful! After taking my car to two different local repair shops I still had not received a certain diagnosis for car troubles. Crabtree absolutely blew me out of the water and did not stop until not only the issue was located but gave me a detailed repair plan. Incredible value and fantastic customer service! Highly recommend Crabtree Automotive to anyone and will absolutely be returning for any future needs!

Thank you so much! That truly means the world to us.

- Crabtree Automotive, Inc.
1

Worst experience ever! I received a letter from Crabtree with a voucher for a free oil change, inspection, fluids, tire rotation and much more...after calling and setting up the appointment in which I told them I got the letter from them and wanted to take advantage of it they then made me pay when picking up my vehicle. After calling back and asking what happened and why payment was needed they said the voucher needed to be given to them which was NEVER said at all. I told him when I called to set up the appt the man acted like he saw it in the system that I have a free voucher and he NEVER said I need to bring the voucher. Now I told the man on the phone I could bring the voucher to him and he refuses to accept it and will not honor the free oil change they did....yes on top of all of this all they did was an oil change not everything listed on the voucher.....This is awful of them!! I have always talked so highly after having over $1000 of work done on my car through them...but now I am so disappointed I would never recommend anyone to them. This is not right what they are doing taking advantage of people and not letting me bring the voucher now as the appt was just finished up an hour ago...worst experience ever!!

5

Top notch all the way! They got it done fast, looked for the best and most economical repair, and saved me over a $100! Always friendly too! Thanks Crabtree!

Kevin we are so happy to help and pleased we could come under budget!

- Crabtree Automotive, Inc.
1

Hope number 1 is the best' because you are the best!

Thank you Carol!! :)

- Crabtree Automotive, Inc.
5

Great service..I have found my new auto repair shop

Mary Ann we are so happy to hear that!!

- Crabtree Automotive, Inc.
5

Best service I’ve ever had! Was pretty stressed out and they walked me through the whole process. Super kind, respectful and all around great people. My car was fixed super fast and they did a quality job. I will now be taking my car to Crabtree Auto. Thank you to everyone involved for your help!

Tony we strive to make sure it is the best experience. We know it can be stressful to have to deal with car repairs. Its our job to take that stress off your plate and help you see the whole picture so you can make an informed decision that is best for you. We are so happy we could help take that stress away!

- Crabtree Automotive, Inc.
5

Excellent service and quality work.

Thank you John!

- Crabtree Automotive, Inc.
5

Great job! Always very clear on what will be done and efficient. Thanks!

Thank you much Joann!!

- Crabtree Automotive, Inc.
5

excellence services. Thank you!!!

Thank you Dan!

- Crabtree Automotive, Inc.
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