Albany Auto Repair

5

Highly recommend! From the moment you schedule the appointment to the time you pick up your vehicle, the experience is top notch. The staff is so friendly and knowledgable. I was very pleased with the fast service. They completed the work in less than the two hours expected.

Thank you Brenda for such a positive review! We are happy to hear about your fantastic experience with us. Our team strives to provide top-notch service, knowledge, and efficiency. We look forward to serving you again in the future!

- Crabtree Automotive, Inc.
5

As always....great service!

Thank you, Ann! We're thrilled to hear that you consistently receive great service with us.

- Crabtree Automotive, Inc.
5

I would recommend Crabtree Automotive for all your mechanical needs. The service is excellent, and the staff are friendly and knowledgeable.

Thank you Joe for recommending us! We're thrilled to hear you had an excellent experience at Crabtree Automotive. Our friendly and knowledgeable staff is always here to help with your mechanical needs. We look forward to serving you again!

- Crabtree Automotive, Inc.
5

Absolutely the friendliest place and I was informed about all work that needed to be done. Will definitely be back!

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing friendly service and keeping our customers informed every step of the way is what we strive for. We look forward to welcoming you back next time!

- Crabtree Automotive, Inc.
5

Awesome job as always!! The entire crew at Crabtree is absolutely amazing from the moment you walk in the door. The front end staff is extremely knowledgeable, they explain why this needs to be done, and they’re on top of everything from arranging a complimentary ride to the completion of your work. I drive an Audi and their import mechanics are top rate! I travel for a living and they keep me going down the road. I HIGHLY RECOMMEND YOU GIVE THEM A TRY! You won’t regret it. ☝️

Thank you for the fantastic review, Brent! We are thrilled to hear you had a great experience at Crabtree Auto Repair and that our team provided excellent service. Your recommendation means the world to us! We look forward to continuing to keep you and your Audi in top shape for all your travels down the road.

- Crabtree Automotive, Inc.
5

Thank you so much for taking good care of my 2002 Toyota Sienna. You located the problems, contacted me to ask if I wanted all the suggested work done, and completed the repairs in a timely manner. I also appreciated the use of a loaner car so I could continue with my normal schedule. I highly recommend Crabtree Automotive!

We're delighted to have provided a great service experience for you, Patricia! Thank you for your kind words and recommendation. We're here to help whenever your Toyota needs attention, so don't hesitate to reach out. Take care!

- Crabtree Automotive, Inc.
5

I love Crabtree so much. When my car broke down they were able to have me tow it to their location and they worked me in despite having a very busy week. I really felt cared for and they handled my car and myself with such care. They were open and honest about what was needed and what could wait. They answered every call with a smile and kindness. I was so stressed when my car broke and they really helped me feel at ease. Awesome team, truly. Can’t say enough nice things about them. THANK YOU!!!

Dear Tay, Thank you so much for the kind words! We're thrilled to hear that your experience at Crabtree Automotive was so positive. We pride ourselves on providing exceptional customer service, so it's rewarding to know that we could make a difference during a stressful time. We'll be sure to pass along your compliments to the team. We appreciate your business and hope to see you again in the future!

- Crabtree Automotive, Inc.
5

Took car in for front end alignment. Drives really well. Thank you.

Thank you for choosing our service, Justin! We're thrilled to hear that your car is driving well after the front-end alignment. It's our priority to provide top-notch service and ensure your vehicle's performance. Should you need anything else, feel free to reach out. Safe travels!

- Crabtree Automotive, Inc.
5

Always a great experience. Work done as expected. They keep me up to date and the service requirements for my auto. They do not push services that are not necessary. The staff is so kind and pleasant. Makes me feel they really appreciate my business.

Thank you for sharing your recent experience, Judi! We're thrilled to hear that you continue to enjoy our exceptional service and find value in our approach. Your satisfaction is our top priority, and we look forward to exceeding your expectations again in the future.

- Crabtree Automotive, Inc.
5

Was traveling on vacation with family pulling our camper and had issues with differential. We had the differential rebuilt in Astoria but when we stopped in Albany on our way to California we noticed one of the newly replaced wheel seals was leaking badly. We went to Crabtree first thing in the morning and they quickly worked with previous shop to warranty replace the damaged seal, and also changed our soaked brake pads and cleaned out the gear oil that spewed all over the rear of the truck. During this time we hadn’t gotten a room, luckily they let us disconnect our camper behind the shop so we could rest and have a place for our 5 dogs to be outside. Kat went above and beyond for us and showed her and her team truly care. Would recommend this place for the communication, honestly, knowledge, timely repairs, and hospitality. Thank you all for taking the stress off my plate and getting us on the road again with a safe vehicle.

Thank you for the great feedback! We are happy to hear that our team went above and beyond to help you get back on the road safely. We appreciate your recommendation and are here to provide the same level of communication, knowledge, and hospitality whenever you need it. Safe travels to you and your family, and don't hesitate to reach out if you have any questions or concerns.

- Crabtree Automotive, Inc.
Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.