Albany Auto Repair

1582 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
5

I would trust them again. My Gran Prix coupe had an ignition problem, and would sometimes stall. Crabtree fixed that... a few days later the car wouldn't start in temps below 40 degrees! They honored their warranty, dug further, and replaced the ignition switch at no cost.

1

We took in our 2010 Toyota with 100,000 miles in for a full inspection. Crabtree told us there was all kinds of things that needed fixed and quoted us at $1,761.23 in repairs plus $90 for the inspection. It all seemed fishy, so we took our car to another mechanic shop for a second professional opinion. The other shop told us the car was in great shape, only charged us $163 for the inspection and repairs, and they were amazed out how much Crabtree tried to scam us. I don't trust Crabtree and I don't recommend them to anyone.

5

The Crabtree crew spent most of the day diagnosing what I had described to them as an occasional rough start. They tried a number of times, but never got the rough start. Nevertheless I was relieved to learn that that the fuel pump, fuel filter and injectors checked out fine, and there was no charge for all that service. I really appreciate Crabree's persistence, effort and great customer service.

Graham, Sorry we couldn't get it to act up for us this time. Hopefully soon we will be able to experience what you are and get that resolved for you. I'm glad to hear everything is running great!

- Crabtree Automotive, Inc.
5

Will come here again. Great Service

Thank you Kari!

- Crabtree Automotive, Inc.
5

I have brought my car In twice so far to CrabTree Automotive, I wont take It any where else now. Excellent customer service and the car get's done right..

Thank you so much for taking the time to give us your wonderful review.

- Crabtree Automotive, Inc.
5

I like it that they explain what has to be done now and what can wait until later. They are friendly and don't make you feel rushed Good job. Very satisfied so far!

Thank you Judy! We love that you were able to see what exactly your car needed so you can budget for your future and keep your car safe and reliable.

- Crabtree Automotive, Inc.
5

Love these guys! Always polite and they got both my husband and I’s cars scheduled very quickly. I was thrilled that they inspected our cars at no charge when we came in for oil changes.

Thank you Shannon. We believe it's very important for a customer to have a clear picture of the health of their vehicle so you can budget for any needed repair or maintenance. No surprises!

- Crabtree Automotive, Inc.
5

Just scheduled a belated LOF. All went well and everything was on time. Can't beat that! Price is very reasonable as well.

Thank you Randal!

- Crabtree Automotive, Inc.
5

Professional and reliable. Quality work and reasonable prices. They do it right. I recommend Crabtree for your auto services.

Thank you so much Dan!

- Crabtree Automotive, Inc.
5

Great service. Friendly staff that is knowledgable and compassionate.

Thank you Jamie!

- Crabtree Automotive, Inc.
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Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.