Albany Auto Repair

1567 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
5

Some of the best help I've gotten with cars. Everybody I interacted with was helpful, calm, and explained the whole process carefully, waiting to make sure I understood before continuing. Being able to view each process as it happened online allowed me to make informed decisions and feel up to date every time they called. 10/10.

Thank you for sharing your outstanding experience with us, Gwendolyn! We're thrilled to hear that our team provided thorough and transparent service. It's our pleasure to ensure that you feel informed and supported every step of the way. We appreciate your kind words and look forward to assisting you again!

- Crabtree Automotive, Inc.
5

Very thorough, helpful and patient people working in this shop.

Thank you for your 5-star review! We are delighted to hear that our team provided you with a thorough, helpful, and patient service experience. At our shop, customer satisfaction is our top priority. We look forward to serving you again in the future!

- Crabtree Automotive, Inc.
5

Great service! I am not from the area and quickly had to pick a shop just based off the Google reviews and I’m glad I trusted them and went with Crabtree Automotive. The same person handled my service from start to finish and they were very cheerful and happy to help. They were prompt and gave me updates often, so I was always in the loop. Pricing seemed reasonable. Would definitely have my car serviced here again or recommend them to a friend!

Thank you Brianne for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!

- Crabtree Automotive, Inc.
5

Never a bad experience here. The front end crew are helpful at explaining what the inspection found. They're very good at following through on scheduling and often can be very helpful on tight timelines if need be. Great shop.

Justin, it's great to hear that you consistently have a positive experience at our shop. Thank you for your kind words! We pride ourselves on providing excellent service and ensuring a smooth scheduling process. We appreciate your continued support and look forward to serving you again in the future.

- Crabtree Automotive, Inc.
5

Huge thank you to Crabtree for the work they did on my Ram 2500. I’ll definitely be back when more work needs done. Their customer service is excellent and their quality of work is just as great. They are very thorough with diagnosing your issue and breaking down the needed repairs.

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Crabtree, and we're glad we could help with your Ram 2500. Our team takes great pride in delivering excellent customer service and top-notch work, so it means a lot to us that you noticed. We'll be here whenever you need more work done. Thanks again for choosing Crabtree—we look forward to seeing you again!

- Crabtree Automotive, Inc.
5

I cannot express how much I appreciate everyone at Crabtree Automotive. They went above and beyond to make this as easy as possible for me, from keeping me updated on the whole process, gave me plenty of options to choose from, and loaned me a vehicle until mine was finished. I highly recommend Crabtree Automotive and thank them for their help.

Thank you so much, Aaron! We're delighted to hear that you had a fantastic experience with us at Crabtree Automotive. Our team takes pride in providing top-notch service, and we're thrilled that we could make your visit as convenient and stress-free as possible. We look forward to serving you again in the future!

- Crabtree Automotive, Inc.
5

Highly recommend! From the moment you schedule the appointment to the time you pick up your vehicle, the experience is top notch. The staff is so friendly and knowledgable. I was very pleased with the fast service. They completed the work in less than the two hours expected.

Thank you Brenda for such a positive review! We are happy to hear about your fantastic experience with us. Our team strives to provide top-notch service, knowledge, and efficiency. We look forward to serving you again in the future!

- Crabtree Automotive, Inc.
5

As always....great service!

Thank you, Ann! We're thrilled to hear that you consistently receive great service with us.

- Crabtree Automotive, Inc.
5

I would recommend Crabtree Automotive for all your mechanical needs. The service is excellent, and the staff are friendly and knowledgeable.

Thank you Joe for recommending us! We're thrilled to hear you had an excellent experience at Crabtree Automotive. Our friendly and knowledgeable staff is always here to help with your mechanical needs. We look forward to serving you again!

- Crabtree Automotive, Inc.
5

Absolutely the friendliest place and I was informed about all work that needed to be done. Will definitely be back!

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing friendly service and keeping our customers informed every step of the way is what we strive for. We look forward to welcoming you back next time!

- Crabtree Automotive, Inc.
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Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.