Albany Auto Repair

1582 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
5

Thanks for parking our car inside your facility in the after hours, during our time away from home. There's a reason you guys have been around for over thirty years and it's appreciated!

Dave, we treat your car like our own. Thank you for putting your trust in us! We are exited to have just started on our 40th year!!!

- Crabtree Automotive, Inc.
5

Super friendly and professional. Work done as promised.

Thank you Tim.

- Crabtree Automotive, Inc.
5

Great personnel all around.

Thank you James.

- Crabtree Automotive, Inc.
5

Absolutely fantastic communication from the shop and devoted attentiveness from all of their staff! They took great care of my 1997 Wrangler and addressed misfiring issues and some suspension problems. I appreciated the follow up call too once I picked her back up, and I'll definitely be back for regular maintenance or any other issues that arise.

1

Overcharges on parts and labor claiming the inability to put parts in brought from outside sources. Break jobs costing well over 700. Obviously stacked good reviews. Compared parts to online vendors and labor to other shops the upcharge is 35%.

Hey Daniel, we do have a company policy to not install customer supplied parts. This allows us to honor our 3 year 36k mile Nationwide warranty. In regards to the brake estimates, you had requested premium OE brake components to be included, we can happily reduce the cost to you by using a non OE part which will also give you a much better warranty also. We do have a mark-up on our parts which allows us to pay our technicians living wages as with all other repair and parts facilities. Sorry if we were unable to help you out on your vehicle. Thank you!

- Crabtree Automotive, Inc.
5

Amazing

Thank you Kathi!

- Crabtree Automotive, Inc.
5

Honest and extremely helpful

Thank you John!

- Crabtree Automotive, Inc.
5

Best automotive repair services in Albany. So attentive to detail and wont stop until problem is fixed. They really care about their customers.

We care about the health and safety of ALL of our customers! Thank you for the kind words Jared.

- Crabtree Automotive, Inc.
5

Crabtree's make getting your auto repaired as easy as possible.

Thank you Ed!!

- Crabtree Automotive, Inc.
5

The best customer service. #1 place in the northwest.

Thank you Ryan!!!

- Crabtree Automotive, Inc.
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Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.