Albany Auto Repair

1569 reviews
Our Location: 1110 Hill St , Albany, OR 97322
Working Hours: Mon - Fri: 8:00 AM - 5:00 PM
Call Us: (541) 967-7892
1

Dropped my truck off for some small repairs. I had seen all of the work they do on OBS trucks all over Instagram and Facebook. I asked for a quote on the mirror conversions along with getting the repairs done. After 4 days they called me saying my truck was ready to be picked up. No work was done in the 4 days that I had no vehicle. Very upsetting for a company with so many positive reviews.

I appreciate your review. Upon reviewing your situation your tires were to unsafe for us to safely test drive your truck. You informed us you had other tires lined up and return the vehicle with safe tires. Since that did not happen it sat here until you came to pick it up. Therefore we did not charge you anything since we were unable to perform a proper test drive or diagnostics for your listed concerns. If ever you get safe tires on your vehicle we would be more than happy to help you with your concerns.

- Crabtree Automotive, Inc.
5

They are always so professional and courteous. They are knowledgeable.

5

D and J, thank you for taking time to leave your review. If you ever need anything, don't hesitate to let us know. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

After having dealt with 3 months worth of hassle and going to two different shops thanks to my car problems, these guys were a breath of fresh air. They took care of what of needed doing in two days' time that took other people around over 3 months. I'm immensely grateful for their work

5

Great service, knowledgeable staff and friendly people. No disappointments. Highly recommended.

5

Wonderful, friendly front office staff, excellent customer service and I have always been pleased with the work done on all of my Ford vehicles! Very affordable prices!

Thank you so much for sharing your praise, Jo! We'll be sure to let the team know you appreciate their work on your Fords. If you ever need us for anything, just let us know! -Lisa C., Manager

- Crabtree Automotive, Inc.
5

After finding ourselves in need of an expensive car repair, we chose Crabtree Auto Repair with confidence. After visiting their website it was clear they were a professional and qualified shop. On-time communication, use of a loaner vehicle and delivery of car once completed. Top notch employees were clear and considerate throughout the entire process. From a simple oil change to a $3000 repair, we are thankful to have found a reliable and trustworthy mechanic shop. Thank you Crab Tree Auto Repair!

5

Inspection performed and clear, precise diagnosis given.

Happy we could get your inspection and diagnosis taken care of in a timely manner, Jim. If you ever need our help again, just let us know. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Happy to see this review! If there's ever anything you need, be sure to give us a call. -Lisa C., Manager

- Crabtree Automotive, Inc.
5

Great service on my 2019 ram2500. Chose them based on reviews and poor service at dealership. I Will be back for sure with all our family vehicles

It was our pleasure to take care of your Ram2500, Jeremy. We'll always be here if you or your family's cars need us! -Lisa C., Manager

- Crabtree Automotive, Inc.
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Crabtree Automotive, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Crabtree Automotive, Inc. (541) 967-7892 if you have any issues in accessing any area of our website.