Albany Auto Repair

5

"Great customer service" We've taken our truck in several times for an ongoing problem. This last time, Crabtree didn't charge us for diagnosing and said if the problem comes up again they would come to our house to take a look.

5

"Great Service" It is nice to have honest auto repair. Keep up the good work

4

"Communication" I always get a call with the issue diagnosed and what it will cost. Am always informed of the some little and some not so little maintenance issues they have detected. Also no attitude if we choose not to have the brake lines or power steering flushed. Also no defensiveness when advised we use Les Schwab for brakes and tires. We appreciate you and your openness.

5

Donald said he was treated very nicely. He stated if he needs repair, he will be back.

5

Adam said the repair was quick and fair priced.

5

"Honest shop" This is why I continue to go to Crabtree Automotive & recommend it to friends: I went in for a simple but needed part replacement. They took 10 minutes to look at it, and determined another shop in town could do it cheaper. They gave me the name of the shop and sent me on my way w/out charging me anything. Tim and his shop are good, honest people. I will always go back to them.

5

"Fantastic people" Great people and I feel they fix what is wrong with my car rather than finding new stuff that is wrong. Although with many miles, the car does have some stuff that goes not so good

5

"A+" Overall great experience every time.

5

"Thanks" Thanks for squeezing me in in a pinch and get us back up and running quickly!

5

"quality and professional" quick to respond and eliminate problems, detailed attention to my needs as well as the van.

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