Albany Auto Repair

5

"Another Satisfied Customer" I was assisted by a very friendly staff who accommodated my busy schedule. They total invoice came in a few bucks under their estimate and the work was completed on time.

5

"friendly" The staff is always friendly. I have always thought of them as being honest and looking out for the customer.

4

"detailed information" Trust is very important to me, just because I am an older woman does not mean I am not smart enough to understand what is going on, I appreciate the time that is given to explain what the problem is.

5

Spoke with Annette. She said they do good work at this business.

4

Shirley said she has gone to this business for a long time and trusts what they do.

5

"Very thorough and not pushy in the least" It was a pleasant experience even though it was an expensive job. I knew that going in but it turned out to be less than I expected.

5

"Friendly and acurate service" You guys are awesome. Customer service is great. My car is always finished on time. You keep my old car running like a charm. Thank you

5

Nathan said this business provides great service in a prompt manner.

4

"Throttle Box""January Throttle Box Check" Thank you.Was not happy that when the throttle box was checked the first time that it wasn't taken care of at that point. I was going to have make another appt to come in and keep driving in fear that the accelerator would just stick. I had to ask that it be done before I picked it up, and then was charged twice for it.

Thank you for bringing this to our attention. There should not of been a charge of $46.00 for diagnose on throttle issue, that was an oversight and we apologize for that. We will have a credit for that on your account that can be used on your next visit. We are sorry for your inconvenience and are looking forward to helping in the future.

- Crabtree Automotive, Inc.
5

Crabtree Automotive was very, efficient in their diagnosis. It was timely and right on. Communication was very good, Calls were made before repairs took place, Couldn't ask for a better auto repair business. Personel were always friendly and always explained details. Thanks Crabtree Automotive. Your the greatest.

Thank you Terenia. We are so happy our knowledgeable staff was able to explain everything and get you on the road in a timely manner.

- Crabtree Automotive, Inc.
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