Albany Auto Repair

I've been using this shop for a while now and am always happy with the work they do. They always talk through with whats going on and let's me know my options. I will always recommend this shop to anyone.

I have never had a single complaint about Crabtree after several repairs. They are willing to talk you through the details of the repairs and are super transparent. Their front desk staff are always so friendly and accommodating, the shuttle service they offer is so helpful. They even gave a me a free oil change after a larger repair! Would recommend to everyone.

The folks at Crabtree Automotive did a fantastic job! They were exceptionally helpful and finished the work ahead of schedule. I would recommend them to anyone needing some work done on a vehicle!

Hands down this is one of the best shops I’ve been too in my 30 years of being a driver. The service was exceptional and working with Cole was such a positive experience im willing to write a review. His customer service was above par. Thank you guys and you will be my new shop!!!

They did a fine job of explaining what needed to be done and in what order of necessity. I also appreciated that I could be dropped off at home for the day and picked up later to go back and get my car.

Can't say nothing but great things about this place! Great service

My daily driver starting misfiring out of the blue, so I pulled into Crabtree on the way home from work. Kat and the crew diagnosed it as a bad coil pack and within less than an hour I was back on the road! Great service and hospitality, I’ll definitely come back!

I have had my car serviced here for about three years. The car is always done on time. They never try to upsell any services. I find the staff to be helpful, knowledgeable and honest I will continue to have my vehicle’s serviced at this business, I have never had a problem with any of the work they have done on my vehicles.

On 9/29/22 I had all of the fluids changed in my 2010 Jeep Liberty - Mileage was 96735. On 6/8/23, I had additional hvac work completed. At that time, the service tech sent the results of an inspection that he performed to my messages. Current mileage is 99697. He pointed out: transmission fluid condition getting dark, serviced last year: Power steering fluid condition getting dark serviced last year: Brake fluid condition is getting dark serviced last year: rear differential fluid - finding getting dark serviced last year. I find it very concerning that in 3000 miles the fluids would have deteriorated to the point that the technician indicated that it "requires immediate attention" per his inspection. I was told by customer service that they checked with the technician and that the fluids were OK. Which makes me wonder why is it OK now, but required immediate attention earlier????