Albany Auto Repair

5

Great sense of urgency, thus quick service. They don't press the issue on things you can't afford/will do later, and there is financial help available on site. I will be a return customer for sure!

Thanks Kira. We are so happy to have you as a happy return customer.

- Crabtree Automotive, Inc.
5

Crabtree Automotive provided great service and value on the repair of my car. I would use them again on future repairs.

Thank you. So glad you are another happy customer!

- Crabtree Automotive, Inc.
4

Professional, friendly, not pushy.

Thank you Mike for your review. We are always looking to improve in any area possible.

- Crabtree Automotive, Inc.
5

Crabtree Automotive performed a wonderful fix and performed a check on the car. The report given to me was complete and easy to read. "Five Stars"

Thanks Chuck!! Glad we could be of help to get you back on the road!

- Crabtree Automotive, Inc.
4

On the recommendation of the tow truck driver, we had our '01 Sienna taken to Crabtree in Albany Oregon. The owner, Paula, greeted us as if we were long time customers, making us comfortable, and glad we had come here. All the staff were solicitous of our comfort, our needs, and explained everything in enough detail that we understood their plan of action to get us back on the road. The charges for what they did were very reasonable, (less that expected). It was one of the better experiences that I've had with repair shops, and I would recommend them to anyone who needs maintenance or repairs to their vehicle.,

Thank you Dick! We are so glad we made you welcome and comfortable in our shop.

- Crabtree Automotive, Inc.
5

We brought our car in to have troubleshooting done for an electrical problem. We had been quoted almost $500 for repairs elsewhere, but we were not sure the problem the other shop diagnosed was really the issue. Crabtree's Justin tracked down the problem. It was a simple fix and we were only charged the $99 diagnostic fee. In addition, Justin went out of his way and took a photo of the problem so we could take this issue up with the other shop where some necessary steps had been ignored. We were able to use the photo to obtain a partial refund on that work. Crabtree's thorough exam and work saved us several hundred dollars and we are very happy with the result. We will be using Crabree Automotive from here on for our car problems. Thank you!

Debbie, we are so glad we were able to help out and solve your problem and even better was helping you get your partial refund.

- Crabtree Automotive, Inc.
5

I love Crabtree! Rhonda and Justin and the rest of the crew there are always there to help me. They help me figure out how to get my car serviced and are honest about what needs immediate repair versus what can wait. The biggest plus? My 2002 Ford runs beautifully with their care.

Thank you Mariann! We always try to give people the full picture of the their car and help them make the best decision that fits them. We are so glad your '02 is still running smoothly!

- Crabtree Automotive, Inc.
5

Every person who does not work on their own cars needs a mechanic they can fully trust. The folks at Crabtree is that shop. They do what work is needed and alert you to things that need to be followed. And when work is done, it is done at a great value and done right. Thank you Crabtree.

Thank you Paul for putting your trust in us.

- Crabtree Automotive, Inc.
5

Crabtree is awesome.

We try hard to be! :)

- Crabtree Automotive, Inc.
5

I've never been to an auto service shop that had great customer service...until now. This place really wants my business and treats me like a valued customer. So amazing!

Thanks Adam. We LOVE hearing this!

- Crabtree Automotive, Inc.
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