Albany Auto Repair

5

The work was done as discussed over the phone. No "new" items where found which increased the cost, and everything was completed allowing the car to be in perfect running order. Always great service at Crabtree, ALWAYS.

Thank you very much Paul!

- Crabtree Automotive, Inc.
5

This was the first time having a car problem that I am totally satisfied with the service. They check the troubled areas and found all they needed to do was to reinstall the connector to the crankcase sensor. The connector was installed incorrectly a week earlier by a different shop. I will certainly be back with any problems with my three cars. Thanks!

Ed, We are so very happy to hear this and hope to have a long and trusting relationship with you.

- Crabtree Automotive, Inc.
5

The front counter folks are knowable very polite and very fair with the estimate to final pricing results. When I originally became aware of this business, I was not prepared for the high level of professionalism, my luck up to that point didn't measure up to Crabtree Automotive, now what the best looks like.

5

You listened to my description of the symptoms and took that into account when you diagnosed the problems with my car, which is now running the way it should. Thank you.

I am very pleased to hear your car is running like it should! Thanks for choosing us Ron.

- Crabtree Automotive, Inc.
5

A good job, courteous service, clean facility. Very pleased.

Thank you.

- Crabtree Automotive, Inc.
4

Work was completed as promised and communication was ok. The price was reasonable. Only negative comment was I dropped my truck off for work on Tuesday, the work didn't start for half a day. Finally got the truck on Thursday at 4:30. I did appreciate a full inspection and given a list of work that was recommended.

Thank you Mike for the honest review. The guys try really hard to communicate with our customers so they know a pretty accurate time frame. Unfortunately this was one of those instances where a vehicle ahead of yours took more time and made us fall behind. We do apologize for the disruption of your time frame.

- Crabtree Automotive, Inc.
5

The guys at Crabtree were gr,eat. They not only fixed what was wrong and told me what might need to be looked at in the future, but they also told me what was not necessary. I had previously gone to the dealership and they told me I needed new shocks and struts for my truck and it was going to cost $1700.00. Matt at Crabtree had the tech check them and guess what.. Matt told me the tech said that both my shocks and struts were in perfect working order. I'll be taking my wife sand my vehicles to Crabtree from now on.

Moe, we are so happy to have won you as customer.

- Crabtree Automotive, Inc.
5

Great Group of experienced Young Men. Sugar(my 2 year old puppy) and I enjoyed our experience and Service at Crabtree Automotive.

Thank you Bob!

- Crabtree Automotive, Inc.
5

We miss Rhonda ... it just isn't the same without her!

4

Customer Service was great, and their expertise with my car was excellent.

Thanks Bonnie. Glad to hear that.

- Crabtree Automotive, Inc.
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